Cancellation Policy
🔹 Standard Cancellation Policy
- Cancellations made 48 hours or more before the check-in date: No cancellation fee. Full refund will be processed.
- Cancellations made within 48 hours of the check-in date: One night’s charge will be deducted as a cancellation fee.
- No-shows (guest does not arrive and does not cancel): Full booking amount will be charged.
🔹 Peak Season / Special Event Policy
- During peak seasons (festivals, holidays, long weekends) or special events, cancellations made less than 7 days before check-in are non-refundable.
- Cancellations made 7 days or more in advance will incur a 25% deduction of the total booking amount.
🔹 Group Booking Cancellation
- For group bookings of 3 rooms or more, cancellation must be made at least 14 days prior to check-in.
- Late cancellations will result in 50% charge of the total booking amount.
🔹 Refund Policy
- Refunds will be processed within 7–10 business days via the original mode of payment.
- Convenience/transaction fees (if any) are non-refundable.
🔹 Modification Policy
- Date changes are allowed up to 48 hours before check-in, subject to availability and applicable rate differences.